digital files all items shipping & faq

 

Shipping & FAQ

 

Green Thumb!🌱

To reduce the footprint of disposable waste, here’s some methods I use to cut down on landfill:

  • Use of biodegradable, compostable PLA sleeves instead of poly bags

  • Use of 100% recycled backing boards

  • Use of fully recyclable padded mailers

  • (Soon) Use of 100% recycled, biodegradable padded mailers

  • (Soon) Use of biodegradable, compostable shipping labels

 

SHIPPING🚚

Orders ship within 5 business days from the United States. If a preorder item is included in your order, shipment will wait until the preorder item is in stock, and then everything will ship out together.

Shipping cost is flat-rate and includes tracking for most countries:

  • Domestic: $3.50

  • International: $10.00

 

REFUNDS, Returns & Exchanges📦

If you have a problem with your order, contact me within 30 days of your order’s shipping date so we can resolve the issue.

  • If I made a mistake, I’ll make it right. Please contact me to get the process started.

  • If you made a mistake (wrong size, selection, or address), you can request an exchange or re-ship. You’ll have to cover any shipping charges.

  • If you want a return, items must be in good condition and you’ll have to cover any shipping charges. I can only refund you for the cost of the product, not the cost of the shipping.